It started with interchangeable parts in a gun factory, then “re-engineering” in the auto-assembly plant to full automation (former Secretary of Labor Reich said that if workers lose their sense of optimism, then there is no replacement). In NY, the manufacturing sector employs 40% a century ago, now it stands at mere 4% (conversely, a decade ago, only 5% of US adults joined social network, now 50%).
A separate Harvard study showed 2/3 of workers don’t feel engaged at work. The “showing-up” economy is nearing its end (not when machines had been at work all night long).
Whatever left for the US based workers ( to protect patents, marketing and sales, or the experience economy like casual dining and Disneyland, licensed-based like massage and health care) to do, ought to be of high-value, high yield. In short, being indispensable.
ATT and other big firms are re-shoring call center jobs as…
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