Back then, I looked at those guys with a bit of envy. After all, we were just a voice backbone.
Those guys were in their honeymoon with Time Warner, both pipe and pipe dream.
Now, this merger has now been unraveled .
One thing has changed over this decade: customers can and will talk back, even from Dell hell.
We used to laugh at “voice mail jail”. Companies cannot afford a “taxi driver’s” attitude (Are you talking to me?).
Wiki everything. Google everything. Twitter everything. The many “faces” on Facebook. Many lives on Second Life.
Many files on Drop…
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